Business identity
The person or company behind the profile is confirmed.
Clear profile standards
Useful checks, clearly explained.
Each profile states what has been reviewed and when. A check label is not a promise about every future job.
Profile checks
Four useful areas of trust information.
Insurance
Current public liability cover is checked where the profile says it is checked.
Trade registration
Relevant registrations are reviewed for the work the business advertises.
Review source
Public ratings link to their source so homeowners can assess them directly.
How search order works
Closest suitable business first.
Once a business matches the service and covers the customer location, distance from the customer postcode decides the order.
Distance decides position
A private operating postcode is used for ranking and is not displayed publicly.
Payment does not improve position
The annual fee buys a profile spot, not a higher place.
Reviews do not decide position
Reviews help homeowners decide but do not control the order.
Distance ties rotate
Businesses at effectively the same distance rotate fairly.
Homeowner checklist
Four checks worth making before work begins.
Verify registrations
Use the official register and check the individual is qualified for the work.
Get it in writing
Confirm labour, materials, VAT, exclusions, timescales and changes.
Ask about cover
Understand insurance, guarantees and the paperwork you will receive.
Keep payments traceable
Keep quotations, invoices, messages and receipts.
See something out of date?
Tell us so the profile can be checked again.
Include the business name and the information you believe needs reviewing.